Strategy & Management
Vision framing, governance trade-offs, financial analysis, and priority management to align decisions, resources, and operational roadmaps.
Our consulting and advisory services
Auna Consulting provides end-to-end support, from strategic vision framing to operational implementation.
We work with public, private, and quasi-public organisations in tourism and hospitality.
Services & themes
Explore our service areas or the key themes on which we intervene.
Services
Transformation & Innovation
Design and deployment of realistic transformation pathways: organisation, offerings, tools, and ways of working, with impact measurement.
Studies & Sector analyses
Market analyses, sector intelligence, and forward-looking scenarios to inform your investments, positioning, and strategic trade-offs.
Themes
Performance management (resilience)
Design of management systems: KPI definition, process integration, and implementation of cross-functional management reviews and governance bodies to secure sustainable performance beyond activity peaks or one-off projects.
Data, AI and technology
Data structuring, responsible AI use cases, and technology project framing to connect digital ambition with the strategic direction set by governance bodies.
Sustainability & CSR
Integration of ESG issues into strategy and operations: trajectory, indicators, stakeholders, and aligned communication.
Change management
Mobilisation of impacted teams, internal and/or ecosystem communication strategy, engagement of external partners where relevant, identification of differentiated and appropriate communication channels (temporary and ongoing), and embedding of new practices so change endures.
Operational risk management
Risk mapping, prioritisation of control measures, and strengthening of operational resilience for your teams and processes.
Methodology
A clear thread from understanding needs to sustaining outcomes.
Needs analysis
We clarify your objectives, expectations, scope, and available resources.
Audit & Diagnostic
As required, we review collected information and formalise findings to inform reflection.
Roadmap
Together, we design a prioritised action plan aligned with your objectives and resource plan.
Operational risk management
We map risks, prioritise control measures, and strengthen your teams' operational resilience.
Training & Support
We can support your teams in driving change across the organisation and embedding it sustainably.
Continuous improvement
We implement the systems and processes needed to sustain outcomes beyond our engagement.
